CDX Product Knowledge Base

CDX PC Products

Support information for CDX Automotive Resource Kit Plus PC.

This category includes information and solutions to commonly encountered problems with the CDX Automotive Resource Kit Product Family.

Support information for CDX General Service Plus PC.

CDX ARK PC 3.0: Installation Instructions

You can install and use the CDX Automotive Resource Kit 3.0 software on as many PCs as you have licenses for. You may install it on individual PCs, or on a network server.

CDX Training: Phone and Web-Based tutorial for CDX Plus Online

Telephone and web-based tutorials are a great way to get started with CDX Plus Online. We understand that getting started may be a little daunting and these tutorials will put you on the right track to get the most out of your CDX Plus Online.

CDX GS 3.1 PC: Installation Instructions

This article contains information about Installing CDX GS 3.1 on a PC or on a network.

CDX GS & ARK+ PC: Activation Instructions

This article describes the process of automatically activating licenses for the version 4 or later CDX software on PCs that are stand alone or attached to a local server, i.e. not the CDX Online version. The automatic procedure requires the PC to have an internet connection for activation. If the PC is not connected to the internet then follow the steps for 'Manual Activation of CDX Software'.

ARK PC 3.0 & GS PC 3.1 Activation Problems

Some CDX Automotive Resource Kit 3.0 & General Service 3.1 do not activate correctly and display the following error messages: "Your system date has been moved back. Please set correct date" or "Your computer date is outside the valid activation period." An update patch to ARK v3.01 or GS V3.11 is provided.

CDX Installation & Activation: Reimaging & Reboot to Restore programs.

Some users have experienced difficulty playing videos, such as the video content failing to load, not dsiplaying on an attached projector or doesn't play when users click on the 'Play' button.

Video content not playing

Some users have experienced difficulty playing videos, such as the video content failing to load, not dsiplaying on an attached projector or doesn't play when users click on the 'Play' button.

CDX GS 3.1 PC: Lan Installation Instructions

You can setup a network server mode for the CDX General Service 3.1. Depending on the speed of your DVD-Drive, this installation may take a considerable amount of time due to the large amount of video content contained in this product.

CDX+ PC: License Deactivation Instructions

When you install and activate CDX ARK 4, GS 4 or later versions of the CDX PC programs the licence is locked to the specific PC. The CDX Plus PC Deactivator is a program installed on the PC that allows you to deactivate a licence so you can transfer the licence from one PC to another.

CDX ARK+ PC: Installation Instructions

Detailed installation instructions for CDX Automotive Resource Kit Plus PC.

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