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CDX GS & ARK+ PC: Activation Instructions
Installing CDX software on your PC is a 3 step process, and each step is covered by a support article:
1. Review the “Minimum Requirements” to ensure your PC is appropriately configured
2. Install the CDX Software
3. Activating your PC software by using the license key at came with your disks to retrieve an unlock key
Installing the software on a server to serve attached PCs requires 2 additional steps
1. Sharing the software on the server by mapping the network drive
2. Installing a shortcut on the desktop.
This article describes the process of automatically or manually activating licenses for the CDX software on PCs that are stand alone or attached to a local server, i.e. not the CDX Online version. The automatic procedure requires the PC to have an internet connection for activation. If it is not connected to the internet follow the steps for “Manual Activation of CDX Software”.
Note: You will need to use the license key on the original DVD case to retrieve an activation code from CDX to unlock the software for each PC on which you intend to use the software.
Note: The server on which the software is installed does not need to be activated unless it is also being used by instructors or students as a workstation.
If you intend to use this software on more than one PC we strongly recommend a LAN installation, as this will prevent multiple installations and save time.
Requirements:
You will require:
1. Permission to install software, which will require a login as the Local Administrator.
2. A connection to the Internet form the PC you are activating. (if your PC is not connected to the internet see the article “Manual Activation Procedure)
3. The ability to browse to http://support.cdxhosting.com/
4. The ability to pass information through your firewall
5. The CDX software installed on your server, or on the individual PCs if they are not connected to your server
6. The DVD case that contained the CDX disks, with the sticker containing the Software ID and User ID.
Auto Activation Procedure:
1. Start the Activation.
Start the CDX software, and you will be presented with this screen
Click the 'Activate Now' button to proceed with the activation of this product.
2. Gather your Activation Information.
The DVD-ROM case has a sticker that contains two ID numbers, the Software ID and the User ID. You will need these codes to activate your software.
3. Input your Activation Information.
Copy these two codes into the boxes with the same names that appear when you first run the program, and Select 'Auto Activate Online' to activate the software online.
4. Complete the Activation.
Click the 'OK' button to complete this activation, and run the program. If the automatic activation is not successful, follow the manual activation process detailed below. Repeat this process on each installation.
Manual Activation Procedure:
1. Start the Activation.
Click the 'Activate Now ' button to proceed with the activation of this product.
2. Gather your Activation Information.
The DVD-ROM case has a sticker that contains two ID numbers, the Software ID and the User ID. You will need these codes to activate your software.
3. Input your Activation Information.
Copy these two codes into the boxes with the same names that appear when you first run the program, and select 'Manually Activate' to activate the software manually.
4. Generate your Hardware Key.
This will display a screen inviting you to enter an Activation Key. The first time you activate the software you will probably not yet have the key, so select 'No Key'.
5. Copy your Hardware Key.
This will launch a screen containing your unique Hardware Key, embedded in some instructions similar to these. Select and Copy (CTRL-C) this hardware key. It will look something like this:
D8-74-D4-81-2E-5C-8D-76
Please note that your Hardware Key is fixed to a specific computer, and can only be used to activate that single installation.
6. Open a Web Browser.
Leaving the Activation Key entry screen open, launch a web browser and go to:
http://www.cdxhosting.com/support/manual/client4.php
7. Login to the Website.
Login to the website using your Software ID and User ID. These numbers are located on a sticker on the DVD case containing the software.
8. Generate your Activation Key.
Paste (CTRL-V) or retype the Hardware ID into the appropriate box on the website activation screen. You will need to do this twice to confirm accuracy.
9. Copy your Activation Key.
Click on the 'Obtain Unlock Key' button. This will return a string of letters, select and copy it (CTRL-C). It will look something like this:
41CF4F17-D7FFDD35-0BAEC3C8-627C8CC8-C5016A7A
This is your Activation Key. Please note that your Activation Key is fixed to a specific computer, and can only be used to activate that single installation.
10. Input your Activation Key.
Go back to your Unlock Key screen, and carefully paste (CTRL-V) or retype this Unlock Key in to the appropriate place. Click 'Activate' to confirm this activation.
11. Complete the Activation.
Click the 'OK' button to complete this activation, and run the program. If the manual activation is not successful, please call CDX Global Customer Support for assistance. Repeat this process on each installation.
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